Assistant Site Manager -Customer Care - Residential New Build

Location: Darwen
Job Type: Freelance
Duration: 12 month
Rate: Competitive Day / Hourly Rates
Start Date: Immediate Start Available

We are currently recruiting for an experienced Customer Care Coordinator to join a busy residential new-build development in Darwen. This is an excellent opportunity to secure a long-term position on a 12 month residential housing project with an established contractor and supportive team.

The successful candidate will play a key role in delivering an exceptional customer experience, managing homeowner enquiries, coordinating remedial works, and ensuring high levels of customer satisfaction throughout the defect and aftercare period.

The Role

You will be responsible for managing customer care activities across the development, acting as the main point of contact for homeowners and coordinating contractors to ensure all issues are resolved efficiently...