What The Assistant Program Manager Does:

• Understand all aspects of contract requirements and communicate this understanding to staff.


• Train staff in program responsibilities, processes, and procedures, and ensure that all staff meets contract requirements in their daily work.
• Work with staff to set realistic weekly and monthly performance targets in accordance with contract requirements.
• Coordinate and supervise all day-to-day activities of direct reporting staff.
• Periodically observe direct reporting staff engaging with clients and/or supervisory staff.
• Conduct weekly client progress reviews with staff.
• Conduct periodic internal file review and implement Quality Assurance measures as needed to ensure quality service delivery to clients.
• Conduct weekly supervision for direct reporting staff.
• Communicate with peers in other CAMBA programs on issues related to client progress.
• Conduct face...