About the Company

A well-established property developer committed to creating innovative properties using sustainable practices to benefit the community. The team is growing and seeking talented individuals who can contribute to the company's success.

Responsibilities

• Manage customer relations: Develop and improve policies and standard operating procedures (SOPs).
• Handle project handovers: Plan and execute the delivery of vacant possession to customers, ensuring all documentation is ready and compliant.
• Oversee defect management: Monitor and resolve all identified defects, from validation to final completion.
• Provide excellent customer service: Develop and implement strategies to increase customer satisfaction.
• Supervise contractors: Coordinate contractor schedules and provide performance feedback.
• Report on project status: Prepare regular reports on defect rectification and other project updates....