Roles and Responsibilities:

• Oversee payroll operational activities for Japan including but not limited to payroll and benefit calculations, vendor coordination, annual payroll activities, research, system and template set up, payroll test run, statutory reporting, process documentation and other related activities, in alignment with global and regional objectives. 
• Handle team escalation on client’s issues. Analyze the issue, provide advice and solutions to the team. Ensure client satisfaction before closing the case. 
• Maintain completion, consistency, and accuracy of payroll and employee information in local payroll system and GoGlobal system 
• Maintain payroll team service quality standardization by providing guidelines, SOP, policies, and procedures and ensure excellent service delivery. 
• Manage all aspects of daily payroll function related to Japan eg. calculate, validate, compile payroll report. ...