. Process and manage incoming domestic and international orders from receipt to delivery.
. Prepare and verify all shipment documentation including commercial invoices, packing lists and custom paperwork.
. Take full ownership of the relationship with Logistic Warehouse Service Provider, ensuring accountability, communication and timely fulfilment.
. Collaborate closely with internal teams across sales, operations and regulatory teams to ensure order execution and compliance.
. Track end-to-end shipments and proactively resolve delays or delivery issues.
. Ensure all shipment comply with country-specific regulations and configurations.
. Monitor stock levels and maintain accurate records for traceability and quality audits.
. Lead stock take and audits activities upon request.
. Provide regular inventory status updates to management team.
. Contact point for internal and external customers regarding order status.
. Support continuous improvement initiative...