Responsibilities

• Conduct thorough analysis of business processes, systems, and data to identify areas for improvement and optimization.
• Gather, document, and manage business requirements from stakeholders across various departments and store locations.
• Develop and maintain detailed process maps, workflows, and use case scenarios to support system implementations and process improvements.
• Collaborate with IT teams to translate business requirements into functional specifications for software development or system enhancements.
• Perform data analysis and create reports to support decision‑making and identify trends or patterns in business operations.
• Facilitate workshops and meetings with stakeholders to elicit requirements, validate solutions, and ensure alignment with business objectives.
• Develop and maintain project documentation, including Business Requirement Documents, functional specifications, and us...