Job Summary

General description:

At Qualfon, we are focused on delivering engaging interactions and positive experiences that leave a lasting impression. When you work here, you have the power to make each person’s life better. We’re looking for an experienced Reports and Analytics Assistant Manager to join our agent Talent Acquisition team and help us find the right people for the customer support roles. The Assistant Manager, Talent Acquisition Reporting and Analytics serves as the subject matter expert on Talent Acquisition (TA) reporting, metrics and analytics, and is responsible for the development and execution of the TA analytics strategy across the TA agent hiring department and the business. The role will report directly to the TA Senior Director and will work as part of a team in the design, data preparation, visualization, governance, security and information delivery that help identify patterns, trends and exceptions.

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