Key Responsibilities: • Lead and manage a B2C / Telesales team to achieve daily, weekly, and monthly targets • Monitor team performance, conduct coaching sessions, and drive productivity • Implement sales strategies to improve conversions and revenue • Track KPIs, maintain MIS reports, and ensure process adherence • Drive team motivation, handle escalations, and maintain quality standards • Collaborate with cross-functional teams for smoother operations and process improvements Requirements: • Minimum 6 years of experience in B2C Sales / Telesales • Proven team handling experience (TL/AM level preferred) • Strong communication, analytical thinking, and leadership skills • Ability to work in a fast-paced, target-driven environment • Immediate joiners or candidates with 15 days notice period will be prioritized Interested candidates can share their updated CV at: Contact: Raksha Shukla |