Role Purpose (overall high level summary of the role):

HSBC Global Trade Solutions (GTS) is one of the largest trade services organisations in the world, offering a comprehensive range of forward-thinking supply chain and traditional trade solutions (letters of credit, bank guarantees, etc.) for Corporate and Institutional (CIB) clients. It has been repeatedly recognised by the industry’s most prominent publications and associations in numerous awards for its strength in combining innovation and service excellence with end-to-end client solutions.

The GTS Client Services (CS) Assistant Manager is a client-facing role and the central point of contact for all client transactional needs and service solutions for the assigned client portfolio (Global Priority, Premium or Standard). The main purpose of the role is to:

• Deliver a valued and best in class client experience, built on deep Services expertise, strong internal networks across frontline (GTS Trade Sales an...