The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering our Assistant Manager – Distribution Services (Brokerage) with the resources to solve critical problems for the future of our business, which is why we need you.

**Position Responsibilities:**

+ Responsible for IFA/Broker partners enquiries through hotline/email in a professional manner
+ Support case management in NBUW and after sales services from business partners
+ Provide after sales services support to key HNW business partners
+ Support payment process to comply with AML requirements
+ Assisting to back up brokerage counter services

**Required Qualifications:**

+ Degree holder
+ IIQE/LOMA qualification is well regarded
+ 5 years + relevant experience in the life insurance industry, preferably in customer service

**Preferred Qualifications:**

+ Attentive to details, proact...