Assistant Manager, Customer Success Center of Excellence
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Job Description
Job Description
Assistant Manager – Customer Success Center of Excellence
Support the delivery of customer onboarding, migration, expansion, and service-related programmes in a colocation data center environment. Able to work cross functional, tracking milestones, risks, and dependencies, preparing status reports and governance materials, and supporting smooth programme execution. Requires 2–5 years of relevant experience in programme/project coordination, PMO, or service delivery, with strong reporting, communication, and stakeholder management skills. Experience in data center, telecom, or IT infrastructure is preferred.
Job Summary
The Assistant Manager – Customer Success Center of Excellence supports the delivery of customer account. This role works closely with cross-functional teams to ensure customer onboarding, migration, expansion, and service initiatives are delivered on time, with clear visibility of progress, risks, issues...