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Assistant Manager Customer Experience - Central Delhi

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Rentokil Initial
๐Ÿ“ New Delhi, India
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Location New Delhi
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Posted June 19, 2026
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Commute Local Area
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Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

About the Role

:
  • The Executive - Customer Experience is responsible for resolving issues, keeping customers updated, analysing trends, supporting clients, managing service schedules, maintaining records, and tracking performance metrics.
  • The incumbent will have to work as part of a multi-functional team, and this involves collaboration with the internal team and external stakeholders.
  • Requirements

    Job Responsibilities:ย 

    Deliver Budgeted Profitย 

    โ— Achieve budgeted customer retention, on-time renewal and price Increases for Residential and Commercial customersย 

    โ— Identifying Renewal Challenges for CCEs/CDEs/CSEs and guiding them with solutions to improve customer renewal.ย 

    โ— Usage of Renewal Portal in Totality & Driving Advance Renewal Processย 

    Deliver Budgeted Revenue Growthย 

    โ— Branch CCEย 

    โ— Generate referral leads from existing customersย 

    โ— Revenue generation through referral leads and lost...

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    ๐Ÿ“ Location Details

    ๐ŸŒ†
    City
    New Delhi
    ๐Ÿ—บ๏ธ
    Country
    India
    ๐Ÿš—
    Commute
    Local Area

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