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Assistant Manager Customer Experience - Central Delhi

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Rentokil Initial
📍 New Delhi, India
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Location New Delhi
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Posted June 19, 2026
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Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

About the Role

:
  • The Executive - Customer Experience is responsible for resolving issues, keeping customers updated, analysing trends, supporting clients, managing service schedules, maintaining records, and tracking performance metrics.
  • The incumbent will have to work as part of a multi-functional team, and this involves collaboration with the internal team and external stakeholders.

    • Requirements

    Job Responsibilities: 

    Deliver Budgeted Profit 

    ● Achieve budgeted customer retention, on-time renewal and price Increases for Residential and Commercial customers 

    ● Identifying Renewal Challenges for CCEs/CDEs/CSEs and guiding them with solutions to improve customer renewal. 

    ● Usage of Renewal Portal in Totality & Driving Advance Renewal Process 

    Deliver Budgeted Revenue Growth 

    ● Branch CCE 

    ● Generate referral leads from existing customers 

    ● Revenue generation through referral leads and lost...

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    📍 Location Details

    🌆
    City
    New Delhi
    🗺️
    Country
    India
    🚗
    Commute
    Local Area

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