(Outsourced Finance Services Performance Management)
3-Year Contract | On-site | Public Sector Organisation

We are hiring on behalf of a public sector organisation for a Payments Assistant Manager to monitor and manage the performance of outsourced finance service providers. This role focuses on ensuring contractual KPIs are met, service quality is maintained, and performance issues are identified and addressed in a timely manner.

The successful candidate will work closely with internal stakeholders and service providers to support governance, reporting, audit readiness, and continuous improvement of outsourced payment services.

Outsourcing Performance Management

• Review system-generated reports and outsourced service provider performance reports
• Monitor business performance and identify operational issues, anomalies, or risks
• Follow...