1- Operational Excellence & Quality Control

•  Supervise daily housekeeping activities, allocating tasks and room assignments efficiently based on daily occupancy and arrival lists.

•  Conduct rigorous inspections of VIP rooms, guest rooms, public spaces, and corridors to ensure total compliance with Mövenpick and Accor hygiene standards.

•  Coordinate seamlessly with the Front Desk to provide real-time updates on room statuses and accommodate early check-ins or special guest requests.

•   Partner closely with the Engineering/Maintenance department to log defects, schedule deep cleaning, and execute preventative room maintenance.

2. Team Leadership & Talent Development

•   Manage, motivate, and mentor a team of Supervisors, Room Attendants, and Public Area Cleaners, 

•   Assist in recruitment, onboarding, and regular performance evaluations of departmen...