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Assistant Guest Relations Manager (UBS Tower)

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Marriott International
📍 Hong Kong, Hong Kong
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Location Hong Kong
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Posted June 10, 2026
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Commute Local Area
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Local Opportunity Near You!

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Job Description

Job Summary

  • Performance management to assist in recruiting, training, and onboarding new guest services staff. Conduct regular performance evaluations and provide constructive feedback to team members.
  • Standard maintenance to ensure all team members adhere to established service standards (., greeting protocols, phone etiquette, dress code).
  • To handle escalated complaints or service failures from tenants and VIP guests.
  • Work with event team to monitor and order supplies for the front desk and meeting rooms.
  • Assist in planning and executing tenant appreciation events, holiday parties, or building-wide meetings. Coordinate logistics with vendors and the events team.

    • Job Requirements

  • Degree in Hospitality Management or related disciplines
  • Minimum 3 years of relevant experience preferrably in similar capacity in Front Office Department
  • Excellent leadership, communications and interpersonal skills...

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    📍 Location Details

    🌆
    City
    Hong Kong
    🗺️
    Country
    Hong Kong
    🚗
    Commute
    Local Area

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