This job is in your area. Enjoy a short commute and work close to home.
Job Description
معلومات عن الشركة
Fairmont Bab Al Bahr is a 5-star Abu Dhabi beach resort with a stunning setting on Abu Dhabi Creek. Our luxurious urban hideaway offers unparalleled panoramas over the glittering white-marble minarets of iconic Sheikh Zayed Grand Mosque. Alongside exquisite restaurants and bars, Fairmont Abu Dhabi boasts 366 spacious rooms, suitesand a villa. Designed with discerning business and leisure guests in mind, our incomparable facilities include a private beach, pool, meeting rooms, and a magnificent ballroom for lavish celebrations.
وصف الوظيفة
Assist in welcoming and ensuring smooth check-in / check-out experiences for all guests.
Handle guest inquiries, requests, and complaints professionally, ensuring timely resolution.
Proactively engage with VIPs, regular guests, and special groups to enhance satisfaction and loyalty.
Monitor guest satisfaction and provide feedback to management for service improvements.