Job Description

On-site - Makati 1-3 Yrs Exp Bachelor Full-time

To ensure Front Office operation runs smoothly and the Goal of “Total Guest Satisfaction” is attained. To ensure efficient and courteous services to all guest, observance of Policies and Procedures and to increase Average Room Rate (ARR), Occupancy and Room Revenue.

Responsibilities

Operational Task

• To ensure the best FrontOffice personnel are selected and trained to their maximum potential.
• Promote HUMAN RESOURCES Development for all Front Office employees by Planning, Organizing, Directing /Motivating and by establishing effective controls on expenditures and performance.
• To ensure the services provided by all FO employees, meet or exceed established policies and procedures and to achieve the highest levels of guest satisfaction and comfort.
• To inspect guestrooms,public areas and Hotel vehicles to ensure orderliness and cleanlin...