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Assistant Front Office Manager

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Highgate
πŸ“ Villa Carolina, Puerto Rico
πŸ“
Location Villa Carolina
πŸ“…
Posted June 06, 2026
πŸš—
Commute Local Area
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Job Description

Overview

The Assistant Front Office Manager is responsible for ensuring the operation of the Front Office in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy.

Responsibilities

  • Works closely with Sales and Reservations in order to fulfill all special requests for groups, VIP’s, etc.
  • Assist daily in the guest reception.
  • Responds daily allΒ social media feedback, follow up with guest as well as internally.
  • Communicates effectively and genuinely with guests, team members and other departments.
  • Assists and often leads guest service training initiatives within the front office department
  • Maintains a friendly and caring demeanor at all times in a fast paced environment.
  • Maintains a professional image at all times that falls within the hotel and company guidelines fo...
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    πŸ“ Location Details

    πŸŒ†
    City
    Villa Carolina
    πŸ—ΊοΈ
    Country
    Puerto Rico
    πŸš—
    Commute
    Local Area

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