**Description:**

**BASIC FUNCTION:**
The Assistant Retail and Concessions Manager will oversee the daily operation of the Food & Beverage Outlets, as well as other potential activations at the Lodge at Spruce Peak. They help train and motivate staff to provide exceptional service, maximize profitability and drive a positive culture rooted in the Core Values of Spruce Peak.

**ESSENTIAL FUNCTIONS:**

· Train line level Colleagues to ensure seamless & luxurious guest service.

· Communicate information to the service team giving them the knowledge to be individually empowered.

· Ensure a welcoming physical atmosphere and cleanliness of the department, including inspecting tabletops, countertops and side stations through floor presence, and ensuring operational readiness of all service periods

· Supervise the performance, attendance, attitude, appearance and conduct of service team.

· Monitorin...