We are seeking a professionally experienced individual with a strong background in facilities management and workplace experience; prior hospitality exposure will be considered an advantage. The successful candidate will demonstrate strong stakeholder engagement capabilities, effective communication skills with a good command of spoken and written English, and sound service recovery expertise. A proven customer‑centric approach, supported by strong attention to detail and a proactive mindset, is essential. This role requires the ability to balance operational delivery with experience‑focused outcomes while performing confidently in a fast‑paced, client‑facing corporate environment.

Key Responsibilities

Site Management

• Develop and maintain strong relationships and rapport with clients and key stakeholders.
• Manage the delivery of facilities services under JLL’s scope as the primary point of contact for the client.
• Ensure full im...