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Assistant Customer Service Support Manager

🏢
China Mobile Hong Kong Co. Ltd.
📍 Hong Kong, Hong Kong
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Location Hong Kong
📅
Posted June 10, 2026
🚗
Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

In this position, you will:


  • Responsible for customer service digital strategy operation and project management, and promote digital intelligence transformation and construction.

  • Responsible for the construction of digital intelligent tools in the field of customer service, empowering frontline production and complaint handling, and facilitating high-quality services and high-precision marketing.

  • Responsible for the construction of customer tags and customer portraits, building a precise and scalable data model based on users, and effectively supporting customer insights and refined business operations.

    • Requirements:

  • Bachelor's degree in Computer Science, Software Engineering, Information Systems related disciplines or equivalent

  • At least 6 years relevant experience in system development or mobile telecom industry, candidate with less experience will consider as Senior Data Analyst

  • Familiar with c...

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    📍 Location Details

    🌆
    City
    Hong Kong
    🗺️
    Country
    Hong Kong
    🚗
    Commute
    Local Area

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