Duties & Responsibilities

• Ensure adherence to the hotel's credit policy
• Report directly to and communicate with the Director of Finance and Business Support on all matters pertaining to credit and collection of guest and city ledger accounts
• Liaise closely with the City Ledger Supervisor in reviewing and maintaining the Aged Trial Balance of Accounts Receivable
• Monitor the special billing arrangements for groups and conventions as required to ensure that postings are in line with customer requirements
• Review city ledger daily for correct postings of charges and take corrective action where necessary
• Monitor and pursue collection of overdue accounts
• Review bad debts listing monthly to prepare collectability analysis for monthly provision for doubtful debts
• Prepare management reports for month end analysis and provide documentation for credit meeting
• Review provision, write-offs and othe...