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Assistant Casino Regulatory Manager, MGM Springfield
State of Massachusetts
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Springfield, United States
Location
Springfield
Posted
June 15, 2026
Commute
Local Area
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Job Description
* The Massachusetts Gaming Commission (MGC) seeks to hire an Assistant Casino Regulatory Manager (ACRM) assigned to MGM Springfield located in Springfield, MA.With guidance from the Casino Regulatory Manager, this position will be responsible for the oversight of the day-to-day internal operations of the Gaming Agents Unit at the licensed gaming facility. This will involve the oversight of the Gaming Agent schedules, time reporting concerns, time off requests, and overtime. The ACRM will also review reports and audit materials produced by Gaming Agents, assist with monitoring the progress of established goals and objectives, and collaborate with two other Assistant Casino Regulatory Managers with an eye toward ensuring that division operations remain consistent and equitable across all three Massachusetts casinos. The ACRM will also be responsible for identifying training and educational needs and collaborating with the Casino Regulatory Manager, management, and HR to foster an inclusi...