ESSENTIAL DUTIES AND RESPONSIBILITIES Include the following. Other duties may be assigned.

Operations

• Oversee daily Deli operations (retail and online orders) ensuring smooth service execution

• Maintain product quality, presentation, and merchandising standards

• Ensure cleanliness, food safety, and compliance at all times

• Monitor guest experience and handle feedback promptly

Sales & Marketing

• Drive revenue across retail, e-shop, and festive campaigns

• Lead upselling and sales initiatives within the team

• Work closely with Marketing Manager on promotions, launches, and festive campaigns

• Monitor sales trends and optimize product availability

Financial & Cost Management

• Manage outlet P&L, including revenue, cost control, and profitability

• Control food, packaging, and ...