ASB Officer

2 Month Contract (with potential extension)
£16.66 per hour PAYE + holiday pay

Hoop Housing are currently recruiting for an experienced Anti-Social Behaviour (ASB) Officer to join a housing team on a temporary basis. This is an excellent opportunity for someone with housing management experience who is confident managing ASB cases and supporting residents through challenging situations.

This role is offered on an initial 2-month contract, with the possibility of extension depending on business needs.

Key Responsibilities:

* Managing a caseload of ASB cases from initial report through to resolution

* Investigating complaints and gathering evidence

* Working closely with residents, partner agencies, and internal teams

* Providing advice and support to residents affected by ASB

* Taking appropriate action in line with policies and procedures

* Maintaining accurate case records and preparing re...