Your newpany

Hays Social Housing team is working exclusively with a well known Liverpool based housing provider who is seeking a confident and proactive ASB & Legal Officer to join their team on a temporary 3‑month basis.

Your new role

Managing a varied caseload of general needs tenants based throughout Liverpool, Wirral, Knowsley, Sefton & St Helens.

Conducting estate inspections and tenancy audits

Addressing tenancy breaches and supporting residents to sustain their tenancies

Handling ASB cases and escalating further where appropriate

Working collaboratively with internal teams and external agencies to resolve issues

Providing excellent customer service and ensuring residents feel supported and informed and most of all, safe.

What you'll need to succeed

Previous experience in an ASB focused role within Social housing

Strong knowledge of tenancy legislation and best practice