Areas of Responsibility:

• Customer Experience

o Support management of customer experience activities to ensure customer loyalty

o Ensure that the visual presentation of all stores represents the brand image as per company directives

o Manage customer interactions, complaints and requests

• Business Leadership

o Develop effective business plans to address performance challenges

o Invite feedback and seek continual personal development opportunities

o Be aware of competitor activity and local market trends and conditions

o Make appropriate and innovative recommendations to drive the business forward

• Lead, Develop and Retain Team Members

o Create a positive and enabled environment for team members

o Develop and coach the team

o Effectively manage performance through comp...