Job Purpose

Responsible for managing the Tawfeer Outlets’ budgets and service opportunities, in addition to achieving optimal service levels related to quality, cost and customer satisfaction line with Tawfeer’s Policies & Procedures.

Key Roles and Responsibilities
• Drive the achievement of sales, profitability, and operational performance targets across all assigned stores by monitoring results and implementing corrective actions when required.

• Ensure consistent execution of company policies, operational standards, brand guidelines, and customer service excellence across all outlets.

• Oversee store operations, including inventory availability, order fulfillment, cost control, health & safety compliance, and asset maintenance to maximize operational efficiency.

• Analyze business performance, identify opportunities and risks, monitor market and competitor activities, and recommend strategies to improve s...