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Area Installation Specialist - Williston, VT
Home Depot
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Williston, United States
Location
Williston
Posted
June 06, 2026
Commute
Local Area
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This job is in your area. Enjoy a short commute and work close to home.
Job Description
**Position Purpose:**
The Area Installation Specialist (AIS) is responsible for assisting with the customer experience throughout the install job life cycle. This includes performing technical measures, assessing pre-existing conditions, and performing product affirmations The AIS will conduct Job Site Inspections (JSIs) to review quality of work, conduct service provider badging checks, and meet with customers to ensure the install experience is consistent with THD standards. Responsibilities will further include resolving customer complaints, making decisions needed to prevent cycle-time delays, working with service providers to resolve issues, and approving or escalating project changes prior to moving forward. At the end of the install process the AIS will ensure all open items are completed to the customer's satisfaction.
**Key Responsibilities:**
+ 25% Customer Experience - Initiates and maintains regular communication with customers across the install life-c...
The Area Installation Specialist (AIS) is responsible for assisting with the customer experience throughout the install job life cycle. This includes performing technical measures, assessing pre-existing conditions, and performing product affirmations The AIS will conduct Job Site Inspections (JSIs) to review quality of work, conduct service provider badging checks, and meet with customers to ensure the install experience is consistent with THD standards. Responsibilities will further include resolving customer complaints, making decisions needed to prevent cycle-time delays, working with service providers to resolve issues, and approving or escalating project changes prior to moving forward. At the end of the install process the AIS will ensure all open items are completed to the customer's satisfaction.
**Key Responsibilities:**
+ 25% Customer Experience - Initiates and maintains regular communication with customers across the install life-c...