Responsibilities:

• Work closely with the Regional Head to implement distribution/network strategy and sales & services strategy. Agree on overall budget and KPI targets, as well as targets per customer segment for the area/cluster, with the Regional Head. Delegate budget and targets to Branch/Cluster Managers and ensure delivery of these targets by managing and monitoring the sales & service teams' performance.
• Implement departmental policies, systems, and procedures to ensure compliance with procedural and legislative requirements, delivering standardized, quality, cost-effective services with high customer satisfaction across all branches in the area.
• Explore and gather necessary details to create new business opportunities within the area in coordination with other Business Lines. Also, gather information to open, relocate, or remove branches or ATMs/CDMs, providing business justification.
• Represent the bank in the local communit...