Role Summary & Role Description:

We are seeking a Production Support Engineer with 6-10 years of experience to support day-to-day operations of the RSA Archer GRC platform. This role involves monitoring system health, resolving incidents, managing user access, and working with technical teams to support configurations and upgrades. The ideal candidate will have a keen interest in GRC platforms, good troubleshooting skills, and a willingness to learn and grow in a fast-paced enterprise environment.

Core/Must have skills: