Position Summary

The Financial Shared Services Associate manages the end-to-end billing and collections process, ensuring timely customer payments and accurate financial record-keeping. Key duties include generating invoices, posting cash receipts (ACH, checks, credit cards), reconciling accounts, managing aging reports, resolving payment discrepancies, and performing collection. Status: Exempt (salaried). Department: Finance.

Core Duties And Responsibilities

• Generate and dispatch accurate, timely invoices and credit memos to customers.
• Work with sales and operations to create invoicing for multiple customer sites and locations, including several billing types.
• Upload invoices created to multiple customer portals.
• Process incoming payments, posting checks, ACH, and wire transfers to the correct customer accounts.
• Monitor aging reports to identify overdue accounts, initiating collection calls or corresponden...