Job Description
Role Overview:
We are seeking an experienced Collections Specialist to manage business‑to‑business (B2B) past‑due accounts and support our customers with billing and invoicing inquiries. This role also includes setting up new customer accounts, running credit checks, and maintaining accurate account records. The ideal candidate is detail‑oriented, professional, and comfortable communicating with customers to resolve outstanding balances while preserving strong business relationships.

D2D:
-Contact customers regarding past‑due invoices and work to resolve outstanding balances.
-Respond promptly and professionally to customer inquiries related to billing, payments, and invoicing.
-Set up new customer accounts, including gathering required documentation and running credit checks.
-Maintain and update customer account information in internal systems.
-Monitor aging reports and follow established collection procedures.
-Collaborate with inter...