**We help the world run better**
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

**What you'll build:**

Within the Customer Success organization, the apprentice will act as an operational lead supporting the Head of Customer Success.

The primary objectives of the role are to:

+ Strengthen performance management (cACV, adoption, KPIs)
+ Improve the effectiveness of the Customer Success Office
+ Deliver high-value business insights to support decision-making
+ Drive innovation through the use of AI tools and automation
...