Audi Northlake


Location: 10831 Northlake Auto Plaza Blvd., Charlotte, North Carolina 28269


Essential Duties and Responsibilities include the following:

+ Works with customer and technician to identify required maintenance.

+ Advises customers on necessary and recommended services.

+ Offers additional services and repairs to customers.

+ Computes cost of replacement parts and labor to restore vehicle to condition specified by customer.

+ Estimates cost of mechanical, electrical, or other repairs.

+ Enters itemized estimate on service order and explains estimate to customer.

+ Schedules appointments with customer.

+ Meets dealership’s standards for repair and order production.

+ Maintains CSI at or above Company standards

+ Maintains an organized, clean and safe work area

+ Participates in required training

+ Records all hours worked accurately in compa...