About the Job

The Apprentice Optician creates exceptional value in the lives of patients by delivering exceptional service.
Duties and Responsibilities

Conveys a commitment to providing unsurpassed Patient Experience by performing the following Sales and Service Process steps: Greeting the PatientExplaining the Process in a transparent wayMerchandise SelectionSolve visual problems or challenges for customersTenderingDispensingAssists the patient in selecting frames and lenses that are best suited for their vision, lifestyle and budgetary needs. Suggests improvements and recommends solutions to problems. Assists other employees with difficult and complex areas of customer product needs and prescriptions

Anticipates problems before they occur; explores underlying reasons for recurring customer problems; goes beyond symptoms to get at causes; strives to develop long-term solutions to problems

Shows patience and courtesy wit...