Overview:

The role is primarily responsible for cold calling and pre-qualifying leads.

Responsibilities:

• Place outbound calls, navigate Gatekeepers and ask pre-qualifying questions based on a given script.
• Provide customers with information on products/services if needed.
• Be passionate about the service; and enjoy working in a consultative service environment.
• Be results-oriented; and enjoy the challenge of meeting or exceeding goals.

Desired Skills & Knowledge:

• Clear speaking voice
• Must have at least 6 months of BPO experience in one company
• Excellent English communication skills both written and verbal
• Must have excellent command of the English language, with neutral or American accent
• B2B or B2C experience preferred
• Strong customer service skills
• Strong administrative skills Accurate typing & spelling is essential to this r...