Role & Responsibilities: Provide comprehensive technology support across Client Experience spaces (on-site & virtual). Support and troubleshoot AV/VC systems, Windows/macOS, laptops, mobile devices, printers. Act as primary contact for technology-related issues, ensuring seamless client experiences. Setup, test, and monitor AV equipment projectors, microphones, streaming devices, video conferencing systems (Zoom, Teams, Cisco). Support pre-event planning sessions and provide live support during client visits/events. Troubleshoot network connectivity (Wi-Fi, Ethernet, VPN). Perform user