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Application Support Specialist

🏢
Nordic Global
📍 Philippines, Philippines
📍
Location Philippines
📅
Posted May 25, 2026
🚗
Commute Local Area
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Local Opportunity Near You!

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Job Description

Make a difference. Be happy. Grow your career.

The Application Support Analyst provides advanced support for clinical and business applications. This role requires a comprehensive understanding of application functionalities and great responsibility in managing support requests, documentation, and vendor relationships.

Key Responsibilities:

  • Respond to application support requests and incidents within defined SLAs, ensuring high-level customer service and communication.
  • Manage application and team documentation through proper document management lifecycles.
  • Maintain and expand relationships with software vendors, ensuring application teams receive top-tier support.
  • Plan and execute application upgrades, ensuring applications stay patched for security vulnerabilities.
  • Achieve necessary certifications and continue professional development.
  • Participate in and lead smaller analyst-led projects, taking on basic project management ...

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    📍 Location Details

    🌆
    City
    Philippines
    🗺️
    Country
    Philippines
    🚗
    Commute
    Local Area

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