Become a cornerstone in IT services as a full-time Application Support Specialist. Ensure system stability and performance while delivering technical support and incident management solutions.
In this permanent role, you will guarantee the availability and reliability of critical applications and systems. Your expertise will allow you to manage incidents effectively and collaborate closely with stakeholders to align IT services with business objectives. This position demands proactive monitoring and maintenance of production environments, providing day-to-day support along with documentation and change management.
Key Responsibilities:
• Ensure systems/applications exceed service availability standards
• Monitor and support production environments diligently
• Deliver timely resolution for system incidents and problems
• Collaborate with stakeholders to improve IT service delivery
• Participate in disaster recovery planning and testing
Requirements:
• Undergr...