Who we are

About this Role

We are seeking an experienced Application Support Lead to manage a team supporting large-scale, complex applications within the CMPA project. Based in Pune, this permanent role involves overseeing incident and problem management, ensuring SLA adherence, and driving operational excellence. The individual will collaborate with cross-functional teams, lead triage calls, and contribute to continuous improvement initiatives. A strong understanding of the ITIL framework and experience in Java-Springboot and Camunda are essential.

What you’ll do