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Application Support Engineer
Robert Half Technology
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Urbandale, United States
Location
Urbandale
Posted
June 25, 2026
Commute
Local Area
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Job Description
Description We are looking for an Application Support Engineer to join a growing organization in Urbandale, Iowa on a contract-to-permanent basis. This position blends application support, client-facing service, and data-focused analysis to help users get the most value from a specialized web platform. The role is ideal for someone who can investigate issues, translate business needs into technical solutions, and communicate clearly with both customers and internal teams.
Responsibilities:
β’ Oversee day-to-day support for a web-based application by monitoring performance, identifying problems, and coordinating timely fixes with technical teams.
β’ Guide new users through setup and adoption by delivering training, explaining platform functionality, and creating helpful support materials.
β’ Address client questions and troubleshoot application issues with a strong focus on responsiveness, professionalism, and long-term user satisfaction.
β’ Partner with developers and ...
Responsibilities:
β’ Oversee day-to-day support for a web-based application by monitoring performance, identifying problems, and coordinating timely fixes with technical teams.
β’ Guide new users through setup and adoption by delivering training, explaining platform functionality, and creating helpful support materials.
β’ Address client questions and troubleshoot application issues with a strong focus on responsiveness, professionalism, and long-term user satisfaction.
β’ Partner with developers and ...