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Application Support ( Client facing )
ALAN PARTNERS SG PTE. LTD.
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singapore, Singapore
Location
singapore
Posted
June 28, 2026
Commute
Local Area
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Job Description
A fintech product company is now looking for an application support to troubleshoot system issues throughout the trade life cycle.
Customer Onboarding & Solution Delivery- Manage the full onboarding lifecycle for new clients, including environment setup, platform configuration, connectivity establishment, integration validation, and production go-live activities.
- Partner closely with Customer Solutions teams to convert solution architecture into structured implementation and deployment plans.
- Participate in early-stage solution discussions to understand client requirements, integration flows, trading behavior, and technical architecture before deployment execution.
- Coordinate onboarding activities across Platform Engineering, Application SRE, and R&D teams to ensure successful delivery within agreed timelines.
- Validate production readiness through successful client-side testing and test trade execution before transitioning...