Job Description

Insight Global is looking for an Application Support Analyst to join a confidential Tier‑1 financial services client supporting a high‑visibility, client‑facing online trading platform used by thousands of investors daily. This is a strong resume‑building opportunity with exposure to modern cloud technologies and long‑term growth potential.

What You’ll Be Doing

Provide production support and incident management for a Tier‑1 online trading application

Support 3–4 core modules, including Account Opening, Trading, Cash Transfers, and Internal Agent Portal

Investigate, triage, and resolve production issues with a focus on business impact

Run incident bridges and communicate clearly with technical and business stakeholders

Support Azure cloud components and OpenShift microservices

Participate in after‑hours code deployments (every 5th week, compensated with time in lieu)

Act as an SME for chang...