Application Support Analyst

Location: Hybrid (Manchester)

Salary: up to £45,000 (experience dependent)

Team: Support / Customer Operations

About Doc Abode

Doc Abode provides dynamic workforce scheduling and clinical task management across urgent community response (UCR), discharge-to-assess (D2A), virtual wards and wider community services. Our platform connects multi-disciplinary teams, automates job allocation, and improves service responsiveness across the NHS.

We’re scaling rapidly and need someone who can sit at the intersection of support, configuration and implementation — someone who understands how the product behaves in the real world and can help customers use it effectively.

Role Overview

You’ll be the frontline expert for customers using Doc Abode.

Part of your work is classic first‑line triage: understanding issues, guiding users, unblocking them quickly.

Key Responsibilities