Description

NATURE OF WORK
This classification involves professional and technical work centered around the analysis and implementation of city-wide systems including mission-critical applications such as the Citywide Enterprise Resource Planning (ERP) system. An employee in this position reviews, oversees, and actively participates in city-wide system application projects; develops, plans, trains, reports, and supports the ERP and applications; analyzes and manages projects; and troubleshoots related issues and concerns. This position also gathers/surveys information about business processes; aligns systems to support those processes; and ensures that required reports are completed timely, leveraging modern technologies to optimize systems performance and enhance organizational efficiencies. Also collaborates with the cybersecurity team to maintain, troubleshoot, and enhance application and technology systems, with a specific focus on imple...