At ASTEK Iberia, we are looking for a Application Production Support to join a leading company in the banking sector. You will play a key role in ensuring system stability, maintenance, and continuous improvement of critical banking systems.

Inscríbase (haciendo clic en el botón correspondiente) después de revisar toda la información relacionada con el trabajo a continuación.

Main responsibilities:

• Production support for core banking applications / Application maintenance (corrective and evolutive).
• Deployments and testing for new projects.
• Obsolescence management and patching activities.
• Handling user requests and internal client support.
• Supporting both On-Premises solutions and third-party SaaS solutions.
• Answering product-related queries, including: Product usage and design, Configuration, Software updates, Third-party integrations
• Managing tickets via ServiceNow and JIRA.
• Working under ITIL...