Roles and Responsibilities

• Work as a Level 3 support, investigating and resolving tickets - this can include on call support.
• Work on enhancements - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions.
• Contribute in providing solutions to work related problems.
• Facilitate communication between technical teams and stakeholders to ensure alignment on project goals.
• Mentor junior team members and provide guidance on best practices in application development.
• Analyze project requirements and translate them into technical specifications.
• Conduct regular reviews of project progress and implement necessary adjustments to meet deadlines.
• Stay updated with industry trends and emerging technologies to enhance application performance.

Professional & Technical Skills

• Required Skill: Expert proficiency in Fortra...