Job Title: Applicant Success ManagerJob Description
The Applicant Success Manager supports prospective partners throughout the application and onboarding journey, ensuring a smooth and positive experience from initial interest through activation as a delivery partner. This role focuses on warm outbound engagement, clear communication, and diligent follow-up to help applicants successfully complete each stage of the process while building strong, long-term relationships with small businesses in the community.
Responsibilities

+ Conduct warm outbound calls to prospective partners who have already expressed interest in the program, building rapport and fostering trust.

+ Manage, organize, and prioritize a high volume of leads to ensure timely follow-up, consistent engagement, and efficient progression through the funnel.

+ Send application materials and clearly explain requirements, timelines, and next steps to applicants.

+ Serve as the primary p...