Responsibilities

Service Delivery Management

• Manage the day-to-day operations of the accounts receivable department, including invoice generation, posting of payments, and collections activities.
• Ensure timely and accurate billing and invoicing, reviewing invoices for accuracy, completeness, and compliance with company policies and client requirements.
• Monitor accounts receivable aging and take necessary actions to minimize overdue payments, including initiating collection efforts and coordinating with relevant stakeholders.
• Review and reconcile accounts receivable sub‑ledger to general ledger, investigating and resolving any discrepancies or issues.
• Support team leads by acting as a back up.
• Ensuring scope of services assigned to the account is completed in a timely, accurate manner and within productivity standards.
• Support internal and external audits, providing necessary documentation, addressing aud...